Friday, November 28, 2008

A New Video to Help You Place a Custom Order!

I hope you’re enjoying your deliveries from Timber Creek! I know that I always look forward to my delivery. I really love the surprises that come in my box, but sometimes, I need specific items.

Now, if you’re receiving our Fruit and Veggie Box or any box listed in our brochure, the contents of the box will be a surprise, but you can always add as many extra items as you need.

But, sometimes you just need to “Go Custom.” And there’s no extra charge for doing so!

So, how do you go about placing a Custom Order? There are two ways to do it -- with a semi-custom box called the Picky Produce Box, or by just ordering a totally custom box.

First of all, I strongly recommend that you write out a grocery list, just as if you were going to the store.

THE PICKY PRODUCE BOX

You can watch a short "How To" video here.

Or, you can go to our website: www.tcforganics.net and click on Picky Produce Box

The Picky Produce Box makes your shopping faster.

On the Picky Produce Box page in box #1, you will see a list of items that Tony, the owner of TCF has chosen for you. The total delivered price of those items is $22.63. If you like what he
has chosen for you, then proceed to fill out the fields provided in box #2.

If you wish to receive the Picky Produce box instead of your standing produce order, be sure to mark the box near the top of the Picky Produce shopping list that says,

"Replace Standing Order this Week with this One."


However -- the Picky Produce Box is not complete until YOU add a minimum of 4 different fresh produce items that your family enjoys. This is when you consult your pre-written grocery list.
You can add more than 4 fresh produce items to the box, but not less.

When you've added your fresh produce items, check the choices over once more. Be sure you have not chosen a "case" instead of a "pound" of any particular items unless that is what you really want.

Then you can continue to add any other items that we offer: dairy, bread, meat or frozen items.

If you have a standing dairy order, the dairy items you choose on the Picky Produce page will be delivered in addition to your standing dairy order, unless you tell us to cancel your standing dairy order that week, too.

Once you click on "Submit" you will not be given a chance to review your order.

We cannot provide you with a total amount due for your order as we weigh all items as they are put into your box. You can, however, estimate the cost by adding up the items you have chosen
and including a 1% tax to the added items and $4 if you have chosen any frozen items.

THE CUSTOM BOX

You can watch a short "How To" video here.

Simply go to the Picky Produce Page and click on the items you wish to order from your own personal grocery list. Fresh produce items must total $23.85. Add 1% sales tax and $5.78 shipping and handling (standard on every box we offer.) If you order any frozen items, there is a $4.00 dry ice charge.

We cannot provide you with a total amount due for your order as we weigh all items as they are put into your box. You can, however, estimate the cost by adding up the items you have chosen.

Be sure to click the field at the top of the Picky Produce shopping list that says

"Remove Picky Produce Box from this Order."


This way you will not receive the items selected for the Picky Produce Box -- you'll only receive the items you choose below that.

Also be sure to click the button that says,

"Replace Standing Order
this Week with this One"

unless you wish to receive your standing produce order and the Custom Order you are creating.

If you have a standing dairy order, the dairy items you choose for this Custom Order will be delivered in addition to your standing dairy order, unless you tell us to cancel your standing dairy order that week, too.

That list of items to choose from includes everything Timber Creek offers: produce, dairy, bread, meats and frozen items.
As long as we receive your order by 6:00 a.m. Friday, you will receive it on your next delivery day.

Both Custom Boxes do not repeat unless you tell us to repeat them. The reason for this is that the prices fluctuate, and you may receive the same items each time, but not always at the same
price.

Go ahead and give the Picky Produce and Custom Box a try!

No comments: